WinFlex Web Tech Support Contacts




Carrier Contact
Accordia Life and Annuity Company Donald Perschall 800.800.9882 x3646 
AIG Life Brokerage Software Support 414.443.5860 
AIG AG - Affluent & Corporate Markets Affluent and Corporate Markets Group 
Marketing Support 1.800.677.3311 prompt 1
Allianz Deborah Larson 763.765.6027
Deborah_Larson@allianzlife.com
AXA Equitable John Abbate 212.314.3015 
John.Abbate@axa-equitable.com
 
Companion Life Bob Boelter 800.693.6083
brokerage.support@mutualofomaha.com
Genworth Financial - American Mayflower 888-325-5433 ext. 5555
ProductSupport@genworth.com
Genworth Financial - First Colony 888-325-5433 ext. 5555
ProductSupport@genworth.com
Genworth Life Insurance Company 888-325-5433 ext. 5555
ProductSupport@genworth.com
Genworth Life & Annuity Tracey Ingram 804.289.3523 
Tracy.Ingram@genworth.com
John Hancock CCS Support 800.638.4040
Sales Support Group at 617-572-9950
Lincoln Benefit Life Agent Tech Support 
866-739-8031 Option 2 (8:00am - 4:30pm CST)
IllustrationsTechnology@allstate.com 
Lincoln Financial Group

LFD Technical Support 
800-335-9727
LFDWorkBenchHelp@LFG.com 

MassMutual Click here to see the
MassMutual Support list
Merrill Lynch Brian Kunkel 904.928.7111 
Brian_Kunkel@pcmailgw.ml.com
 
MetLife 1-800-275-6382 prompt 2, 1, 2 or 1-877-638-0411 Option 1 then Option 1
Nationwide Tony Massenelli 614.677.4044 
MASSENA@Nationwide.com
 
New England Financial 1-800-275-6382 prompt 2, 1, 2
Pacific Life 800.800.4616
Chau Hsieh x6677 CHsieh@pacificlife.com 
Paul Bonnell x3914 pbonnell@pacificlife.com
Principal Financial Group

PFG TECHelp Line

1-800-851-3343; Option 5

Protective Life Technical Support 800.943.9636  
Winflexsupport@protective.com
 
Protective Life & Annuity Tom Wong 800.366.9378 x8375 
TWong@WCLIFE.com
 
Prudential Matt Rowles  800.286.7745 
matt.rowles@prudential.com
 
United of Omaha Bob Boelter 800.693.6083
brokerage.support@mutualofomaha.com
West Coast Life Ins. Co. Tom Wong 800.366.9378 x8375
Tom.Wong@WCLIFE.com